Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Los campos obligatorios están marcados con un asterisco*
{"xsrfToken":"0621c673098f085b33a81ef99852951502dce490_lout","branding":{"id":"6","key":"ms","name":"AyudaMasSimple","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/10","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0a5ec2","headerLinkHoverBGColor":"#0a5ec2","headerBadgeColor":"#0a5ec2"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Te damos la bienvenida a nuestra Mesa de Servicios USS","sharedPortalName":"Mesa de Servicios USS","userInitialAnnouncementHeader":"Nuevo portal de atención Conectados","userInitialAnnouncementMessageWiki":"<p>Si requiere ingresar sus solicitudes de cursos de Postgrado, favor ingresar al siguiente enlace <a href=\"https://usansebastian.atlassian.net/helpcenter/estudiantes/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Portal Conectados</a></p>","translations":{"es-ES":{"helpCenterTitle":"Te damos la bienvenida a nuestra Mesa de Servicios USS","sharedPortalName":"Mesa de Servicios USS","announcementHeader":"Nuevo portal de atención Conectados","announcementMessage":"Si requiere ingresar sus solicitudes de cursos de Postgrado, favor ingresar al siguiente enlace [Portal Conectados|https://usansebastian.atlassian.net/helpcenter/estudiantes/]","localeDisplayName":"español (España)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"es-ES","userLanguageTag":"es-ES","portalThemeColor":"#131785","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/b9544e97-86f9-4280-99bb-9fa5faeb8dfa/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNWI2ZDJkZS1kM2U3LTRjMzItOWRiNi1iM2ZiNDFlZmQ1MzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI5NTQ0ZTk3LTg2ZjktNDI4MC05OWJiLTlmYTVmYWViOGRmYSI6WyJyZWFkIl19LCJleHAiOjE3Nzg3MjIxMjYsIm5iZiI6MTc3ODcyMTUyNn0.wfjdeUVlby4JN1jrBX5eKD5BOe3tdAD1a0iEOuDpRY4&client=e5b6d2de-d3e7-4c32-9db6-b3fb41efd533&height=300&mode=fit","bannerMediaApiFileId":"b9544e97-86f9-4280-99bb-9fa5faeb8dfa","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"6","key":"ms","projectId":10031,"serviceDeskId":6,"name":"AyudaMasSimple","description":"<p>¡Te damos la bienvenida! En este punto de contacto podrás aclarar tus dudas. Al ingresar encontrarás las respuestas a dudas genéricas. En caso que no encuentres tu respuesta, escribe tu solicitud y tu ticket será respondido a la brevedad posible.</p>\n<p><span class=\"image-wrap\" style=\"display: block; text-align: center\"><img src=\"https://massimple.uss.cl/wp-content/themes/massimple-uss/img/logo-mas-simple-uss.png\" height=\"61\" width=\"auto\" style=\"border: 0px solid black\"></span></p>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"96","name":"Sistema pago Docentes","descriptionHtml":"","callToAction":"Sistema pago Docentes","introHtml":"","icon":10549,"iconUrl":"https://usansebastian.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[22],"key":""},{"id":"107","name":"Solicitud enviada por correo electrónico Nuevo","descriptionHtml":"","callToAction":"Solicitud enviada por correo electrónico Nuevo","introHtml":"","icon":10492,"iconUrl":"https://usansebastian.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":22,"name":"General"}],"orderMapping":{"22":[96]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f5152ba2-0439-3e64-8f06-d2ffcd6f062e","appLinkName":"System Confluence","appLinkUrl":"https://usansebastian.atlassian.net/wiki","spaceKey":"AMS","spaceName":"AyudaMasSimple","spaceUrl":"https://usansebastian.atlassian.net/wiki/spaces/AMS","isServer":false},"labels":[],"projectKey":"MS","serviceDeskId":6,"kbLinkDomainURLs":["https://usansebastian.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"español (España)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNWI2ZDJkZS1kM2U3LTRjMzItOWRiNi1iM2ZiNDFlZmQ1MzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTEwMDE3MTA1MjgiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc4NzIyNzI2LCJuYmYiOjE3Nzg3MjE1MjYsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.x6KkKF4g0-Z84tipfAlUdpa9AucYbLvb521g_wUXElA","targetCollection":"upload-user-collection-1001710528","endpointUrl":"https://api.media.atlassian.com","clientId":"e5b6d2de-d3e7-4c32-9db6-b3fb41efd533","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":96,"projectId":10031,"issueType":{"id":"10044","name":"Solicitud"},"form":{"name":"Sistema pago Docentes","descriptionHtml":"","callToAction":"Sistema pago Docentes","intro":"","instructions":"","icon":10549,"iconUrl":"https://usansebastian.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Correo electrónico de confirmación para","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Asunto","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Descripción","description":"Ingrese los detalles de esta solicitud. Un integrante de nuestro personal de soporte responderá en breve.","descriptionHtml":"<p>Ingrese los detalles de esta solicitud. Un integrante de nuestro personal de soporte responderá en breve.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Archivo adjunto","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/96","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/96","calendarParams":{"firstDay":1,"date":"2026-05-13T21:18:46-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNWI2ZDJkZS1kM2U3LTRjMzItOWRiNi1iM2ZiNDFlZmQ1MzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTEwMDE3MTA1MjgiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc4NzIyNzI2LCJuYmYiOjE3Nzg3MjE1MjYsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.x6KkKF4g0-Z84tipfAlUdpa9AucYbLvb521g_wUXElA","targetCollection":"upload-user-collection-1001710528","endpointUrl":"https://api.media.atlassian.com","clientId":"e5b6d2de-d3e7-4c32-9db6-b3fb41efd533","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":2,"updated":"2024-10-08T20:15:17.186112726Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[96],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":2,"name":"Solicitud V2","submit":{"lock":false,"pdf":false},"templateFormUuid":"111dd5e7-de38-423b-8ec6-916a97131267"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":5},"layout":"default","localId":"ae79bd2b-2820-4ecc-9854-3bd084ccd64b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"aca3099b-cb99-428f-894d-6c5866fad6b9"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"e96734f2-763e-48f9-b2c4-d4b8f8140ac1"}}]}],"conditions":{},"sections":{},"questions":{"8":{"type":"cd","label":"Sede","description":"","validation":{"rq":true},"jiraField":"customfield_10192","questionKey":""},"19":{"type":"cd","label":"Nivel Académico","description":"","validation":{"rq":true},"jiraField":"customfield_10490","questionKey":""},"5":{"type":"tl","label":"Rut Docente (Ej: 11111111-1)","description":"","validation":{"rq":true,"rgx":{"p":"\\d{7,8}-[\\d|kK]{1}","m":"El formato del rut debe ser sin puntos y con guión"}},"jiraField":"customfield_10073","questionKey":""}}},"uuid":"111dd5e7-de38-423b-8ec6-916a97131267"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":2,"updated":"2024-10-08T20:15:17.186112726Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[96],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":2,"name":"Solicitud V2","submit":{"lock":false,"pdf":false},"templateFormUuid":"111dd5e7-de38-423b-8ec6-916a97131267"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":5},"layout":"default","localId":"ae79bd2b-2820-4ecc-9854-3bd084ccd64b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"aca3099b-cb99-428f-894d-6c5866fad6b9"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"e96734f2-763e-48f9-b2c4-d4b8f8140ac1"}}]}],"conditions":{},"sections":{},"questions":{"8":{"type":"cd","label":"Sede","description":"","validation":{"rq":true},"jiraField":"customfield_10192","questionKey":""},"19":{"type":"cd","label":"Nivel Académico","description":"","validation":{"rq":true},"jiraField":"customfield_10490","questionKey":""},"5":{"type":"tl","label":"Rut Docente (Ej: 11111111-1)","description":"","validation":{"rq":true,"rgx":{"p":"\\d{7,8}-[\\d|kK]{1}","m":"El formato del rut debe ser sin puntos y con guión"}},"jiraField":"customfield_10073","questionKey":""}}},"uuid":"111dd5e7-de38-423b-8ec6-916a97131267"},"linkedJiraFields":["customfield_10192","customfield_10490","customfield_10073"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}